5/30/24: Introducing Signal on Mobile Help Articles

We've expanded our Signal by EverTrue resource hub to include a Signal on Mobile category! Here, you'll find the following help articles:

• Using Signal Home Screen on Your iOS App
• Using Signal Home Screen on Your Android App
• Using Collaborative Tasks on Your iOS App
• Using Collaborative Tasks on Your Android App

If you have any questions about Signal by EverTrue, please reach out to your Customer Success Manager (CSM) or email genius@evertrue.com. We'll be back with additional Signal content in June!

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5/22/24: Introducing Clarity Help Articles

A new category devoted to our Clarity feature has been added to the help center's Signal by EverTrue resource hub! This category includes the following help articles: 

• All About: Clarity
• Navigating Your Clarity Dashboards
• Using Your Touchpoints by Channel Dashboard
• Using Your Top Prospects Dashboard 

As additional Clarity resources are created, they will be added to this category. If you don't want to miss new content, be sure to click the page's Follow button to receive email notifications! 

If you have any questions about Clarity or Signal by EverTrue, please reach out to your Customer Success Manager (CSM) or email genius@evertrue.com. We look forward to sharing more Signal content over the coming months!

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5/16/24: Updating EverTrue's To-Dos and Reminders

Our product team is currently working on updating EverTrue's To-Dos and Reminders feature. On June 1st, we will be sunsetting this feature and transitioning to supporting in-platform task management with Collaborative Tasks through Signal by EverTrue. If you have existing to-dos, you can easily convert these into tasks by following these steps:

1. Open your Tasks tab via the left-hand navigation bar.
2. Click the + Add Task button located in the top-right corner.
3. Build out your task.
4. Click Save.

If your team is not yet using Signal and is interested in learning how it can benefit your organization, we encourage you to reach out to your Customer Success Manager (CSM). They will be happy to provide you with additional information and discuss how EverTrue can continue to support your fundraising efforts. 

Signal's Collaborative Tasks will transform the way you manage tasks within EverTrue—stay tuned for more updates regarding this feature! 

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5/15/24: Introducing Signal by EverTrue!

We are thrilled to announce the launch of Signal by EverTrue! Last year, we unveiled our vision for the future of fundraising in the form of this revolutionary Donor Experience Platform. Now that Signal is officially available, we can't wait to see how teams leverage its power to streamline fundraising efforts and enhance donor experiences. 

As you begin using the new features offered with Signal, we recommend exploring our dedicated help resources:

• Signal Home Screen
• Signal Cadences
• Signal Collaborative Tasks
• Signal Email
• Signal Phone

Each of these resources includes a Follow button that you can click to stay updated when new content is published! We'll also be sure to announce additional resource availability here, so you never miss a beat. 

If you have any questions about Signal, please don't hesitate to reach out to your Customer Success Manager (CSM) or email genius@evertrue.com. Stay tuned for more Signal content in the coming months!

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For any other questions reach out to EverTrue Support at genius@evertrue.com.