Updating a Contact (Mobile)

Click Suggest Contact Update to open the suggestion window where you can submit information to any of the three categories: PhoneEmail, and Address. If suggesting an update to one of these categories, you have three action options.

  • Act on the information: Use this to call or text an existing phone number, email an existing email address, or view an existing address on a map. 
  • Edit: Use this for tweaking an existing set of data, like a typo in an address.
  • Retire: Use this for removing a set completely, like an out-of-date email.

To add an entirely new piece of the contact information or to access the Misc. category, click the plus icon in the upper-right corner.

When adding, editing, or retiring a piece of contact data, you'll be asked to enter the type and a quick note, in addition to the actual contact information.  Click Save in the upper-right corner to submit the update to your data administrators who will review the suggestion, approve/deny the update, and push the data back into your database and EverTrue.

For any other questions reach out to EverTrue Support at genius@evertrue.com.

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