Note: This feature is only enabled by default if you have already opted into EverTrue AI Profile Summaries. If your organization is interested in activating this feature for your team, please have an EverTrue Owner reach out to your Customer Success Manager (CSM). Once enabled, the feature will be accessible to all users on desktop, iOS, and Android apps. 

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What are EverTrue's AI-Generated Emails?

EverTrue's AI-Generated Emails take the guesswork out of crafting personalized constituent communication. This feature utilizes AI to synthesize your organization's data and generate editable email drafts for each and every prospective donor. 

Let's dive into how you can use this feature to transform the way you connect with your constituent base! 

• Note: This article is written for EverTrue Android app users. If you are an iOS app user, take a look at our equivalent resource for AI-Generated Emails on iOS. This feature is also available on desktop! 
• Note: If you have feedback about this feature as you use it, please share this directly with your CSM!

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Sending an AI-Generated Email from Your Android App

Step 1: Select the Email Icon in a Constituent Profile

Finding EverTrue's AI-Generated Emails couldn't be easier! Simply navigate to a constituent's profile and tap the email icon. If the constituent has multiple email address options imported into EverTrue, you will be prompted to select a specific address.

 

Step 2: Choose an Email Template

Next, select the email template you would like to use. Along with our Blank Email template, AI-Generated Emails offers five templated responses that correspond to common stewardship touchpoints:

1. Post-Meeting Follow-up
2. Congratulate on Recent Job Change
3. Request a Meeting
4. Wish a Happy Birthday
5. Gift Acknowledgement 

• Note: Every AI-Generated Email is unique! For instance, if you choose the Gift Acknowledgement template for a communication touchpoint, the language in the corresponding email body will change slightly every time this template is selected.

Step 3: Wait for Your Email to Generate

Once selected, a Generating Email Template message will appear while the email draft is created. This process can take upwards of 30 seconds. We recommend not closing out of your app or allowing your phone's display to auto-lock during this time. Doing either could result in blank email draft. 

Step 4: Copy Subject Line and Paste into Subject Field

When ready for review, an email draft from your Android device's native email app will come into view. You will see the constituent's email address auto-populated in the To field, and the AI-generated message within the email's body. A proposed subject line appears at the top of this message. Copy and paste it into the email's Subject field and remove from the body.

• Note: AI-Generated Emails are sent through your Android device's native email app. If you don't have this set up for your device, take a look at your device's help resources to learn how to add an email account to your phone's email app.
• Note: If you have multiple email accounts connected to your email app, you can click the draft's From field to select the specific address from which you'd like your email to be sent.

Step 5: Edit Bracketed Text

You will notice certain text in the email body is bracketed. These brackets indicate body elements in need of editing. Be sure to adjust this text as you see it!

Step 6: Personalize and Send Your Email

We understand the importance of letting your personal voice shine through in prospect communication! With AI-Generated Emails, you are in the driver's seat and can edit these drafts as needed to reflect your writing style. Make any additional changes you'd like to the email and click the arrow icon to send your message! 

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For any other questions, reach out to EverTrue Support at genius@evertrue.com.